Straight answers.
Everything salon owners ask before they switch. Still stuck? Email help@misalon.co.za.
Does it really work through power cuts and bad signal?
Yes. The app opens and works with no signal. Sales, bookings and walk-ins are kept on the phone and send themselves when the signal comes back. Nothing is counted twice, even if you tap send twice.
What does it cost, exactly?
R99 a month for one person, or R299 a month for a whole salon with any number of team members. Every feature is included. The first 30 days are free and you do not need a card to start.
Can clients pay a deposit when they book?
Yes, through your own PayFast, Yoco or Ozow account, so the money is yours the moment it is paid. You choose when a deposit is asked: never, always, or only above an amount. It comes off the bill on the day.
What happens to my client information?
It stays yours. It is kept behind your login on servers in South Africa, is never sold, and is never used for our own marketing. You can download everything at any time, and delete your salon from inside the app. That is how we meet POPIA.
I already use something else. Can I move?
Yes. Send us your client list and your services in any spreadsheet and we load them for you, free, before your trial ends.
Does it work in Namibia?
Yes. Namibian salons run in Namibian dollars with Namibian VAT. Card and bank payments through Yoco and Ozow are South Africa only for now, so Namibian salons take deposits by EFT or in the salon.
Do I need to install anything?
No. It runs in the browser and installs onto your phone from the app itself, like an app. There is nothing to update and nothing to download over data every time we improve it.
How long does it take to set up?
Minutes for the basics: your services, prices, team and hours. Send us your client list and services in any spreadsheet and we load them for you, free, before your trial ends.
Does it send WhatsApp reminders?
Yes. MiSalon writes the reminder or rebook message, and you or your team send it on WhatsApp in one tap from your own phone, at no cost.
Can I cancel anytime?
Yes. There is no contract and no penalty. Stop whenever you like, and download everything first with the button in the app.
Does it work outside South Africa and Namibia?
Yes. Outside the rand area MiSalon is USD 9, USD 25 or USD 12 a month, and clients pay deposits through Stripe.
How do I get help?
Email help@misalon.co.za, or tap Get help in the app, and a real person answers. Most questions are sorted the same day.
Still deciding? Try it free.
Thirty days free, no card, set up in minutes, and a real person to help if you get stuck. If it does not fit, walk away and take your data with you.